Company blog
-
Outbound Call Center Systems | Call Blending Option
Nov 5, 2012What are the functionalities of the improved outdialing systems aimed at efficiency increase and maximizing the talk tim...
favorite 0 visibility 26025 -
Predictive Dialing: A Matter of Software?
Nov 2, 2012With the growing diversity of predictive dialing systems, many call centers and virtual office receptionists decide to p...
favorite 0 visibility 535
-
Speaking About Predictive Dialing
Oct 31, 2012If predictive dialing is so complicated, how can I use it in my call center? In reality, the situation is not as complex...
favorite 0 visibility 476 -
The Role of Outdialing Systems
Oct 29, 2012If you own a call center or simply manage it, you definitely feel annoyed every time your cloud call center managers can...
favorite 0 visibility 478
-
ACD or Not ACD?
Oct 26, 2012Discussing the Nature of ACD Systems It is no secret that ACD systems have a long history in the telecom industry. Thes...
favorite 0 visibility 549 -
Purchasing and Running ACD
Oct 24, 2012Recommendations for the Future Call Center Leaders Being a call center owner is not an easy task. The same relates to s...
favorite 0 visibility 445
-
Addressing the Needs of Small Centers
Oct 22, 2012You Have a Small Center? We Can Help You! Small centers are not uncommon, but their needs are often disregarded. Let’s...
favorite 0 visibility 400 -
More About Automatic Call Distributor
Oct 19, 2012With ACDs, you can certainly go beyond the most challenging volume of inbound and outbound calls, as even the simplest A...
favorite 0 visibility 458
-
ACD: The Automatic Call Distributor
Oct 17, 2012The automatic call distributor is a common term used in the call center business. However, not everyone knows what an AC...
favorite 0 visibility 467 -
Syteg Long Distance Call Center Service
Oct 16, 2012If you are looking for the best toll-free long-distance services, make sure you pay attention to what Syteg SSP has to o...
favorite 0 visibility 484