Company blog
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CTI Components 2
Nov 28, 2012Making all pieces of CTI system work together properly requires high-scale synchronization and integration of products a...
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Usage of Computer Telephony
Nov 26, 2012Interactive voice response system is the front-end of the computerized business phone system, which logs recorded respon...
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Scope of CTI
Nov 23, 2012The tentative solutions offered to PBX system vendors to open up their phone switches turned out to be a beneficial set...
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The Dawn of CTI
Nov 21, 2012The history of telecom is quite anomalous. The telecom systems and networks that were designed and implemented in the 20...
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Computer Telephone Integration
Nov 19, 2012The top priority of every company is a customer. It focuses its activity on tracing the calls, rendering services, doing...
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New Approach to Transaction and Order Processing
Nov 16, 2012What can add to the efficiency of the outbound call campaign? There should be a new approach to transaction and order pr...
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Telemarketing Software Functions
Nov 14, 2012One more of the range of telemarketing software functions is list management. It means that the software uses the inform...
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Advanced Telemarketing and Scripting Solutions
Nov 12, 2012Undoubtedly, upgrading telemarketing software is cost-based, but such investments always pay their way and are compensat...
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New Approach to Existing Technologies
Nov 9, 2012A new approach to existing technologies of answer detecting is aimed at getting outbound telemarketing calls on the righ...
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The Whole Truth about DNC Regulations
Nov 8, 2012What is a Do-Not-Call list? This is a set of principles and guidelines that regulate a national level registry of phone...
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