Company blog
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Call Center Locations in Latin America
Sep 19, 2012Due to the Datamonitor report, call center locations are likely to be established in Mexico as it is the most financiall...
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Call Centers Outsourcing
Sep 11, 2012It is forecasted that by 2013 the number of outsourced call center agents working oversees will be doubled. Due to recen...
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Call Centers in the USA
Sep 6, 2012The population rate in such major cities as Phoenix and Las Vegas has risen greatly causing the deployment of new call c...
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International Call Centers
Sep 4, 2012It is known that software and hardware companies such as Microsoft and Intel have set up their call centers to answer cu...
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Incentives from the Government for Call Center Location
Aug 30, 2012In order to make a location more attractive you cannot avoid giving a part of your income to different institutions....
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Call Centers In Big Cities. Real Estate
Aug 28, 2012The least thing you have to worry about is call centers located outside of big cities. There is plenty of space for call...
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Educational Centers. Call Center Location
Aug 27, 2012It is obvious that students, especially senior students are an excellent source for the call center workforce. Call cent...
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Labor Quality for the Call Centers
Aug 23, 2012Every good call center manager knows that call centers usually draw the working force from the marginally employed. Thos...
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Arranging a Call Center
Aug 22, 2012Before you decide to buy a switch, employ staff, install necessary software, provide proper training for the agents, and...
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ACD System with Skills-Based Routing
Mar 18, 2012Syteg ACD System with Skills-Based Routing Key words: skills-based routing, ACD System, inbound call. Use Call Rou...
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